Moneybeat
Search for the articles here or browse the categories below.
New to Moneybeat? Start here.
What is Moneybeat?
Personal vs business accounts — which do I need?
How to open your Moneybeat account
What happens after you sign up
•
4 articles
Manage your profile, settings, and account status.
Changing account information
Account deactivation and closure
Resetting your password
Updating your email or phone number
Managing notification preferences
•
5 articles
Identity verification for personal and business accounts.
What is KYC and KYB?
Personal KYC — step-by-step guide
Accepted identity documents
Proof of address — what we accept
Verification rejected — what to do next
•
7 articles
Send money, manage beneficiaries, and track transfers.
Sending money to another Moneybeat account
How to send a SEPA transfer
How to send a SWIFT transfer
Adding and managing beneficiaries
Understanding transfer statuses
•
6 articles
Keep your account safe and know how to spot scams.
How Moneybeat keeps your account secure
Protect yourself from phishing and scams
How Moneybeat detects and prevents fraud
Reporting suspicious activity
•
4 articles
App, login, and device help.
Supported browsers and devices
Login problems — troubleshooting
How to contact support
Using live chat in the Moneybeat app
•
4 articles
Contact us, support hours, and complaints.
•
3 articles
Legal documents and data protection.
•
2 articles