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Get help with live chat in the app

Live chat is available in the MoneyBeat app:

  1. Log in at https://app.moneybeat.eu.
  2. Tap the green chat icon in the bottom-right corner.
  3. Describe your question.
  4. AI can help with general questions anytime. During support hours, human agents take over when needed.

Tips

  • Be specific (for example: “SEPA transfer pending since Monday”)
  • Add transaction references when relevant
  • Stay in the chat so you do not miss replies

You can always email support@moneybeat.eu as well.