Home Technical Support Using live chat in the Moneybeat app

Using live chat in the Moneybeat app

Last updated on Jun 20, 2026

The fastest way to get help is through live chat in the Moneybeat app:

  1. Log in at https://app.moneybeat.eu.
  2. Click the chat or support icon (usually in the bottom-right corner).
  3. Type your question and send it to our team.
  4. You will receive a reply from a support agent in real time.

Tips for faster support

  • Be specific about your issue (e.g. "SEPA transfer pending since Monday")
  • Include transaction reference numbers if applicable
  • Stay in the chat window so you do not miss the agent's reply

Outside of chat, you can always email support@moneybeat.eu.