Getting Started

What is Moneybeat?

Moneybeat is an online banking platform built for individuals and businesses who want a simple, secure way to manage their money. With Moneybeat you can: - Open and manage personal or business accounts - Send internal transfers to other Moneybeat users - Make SEPA payments in euros - Send SWIFT international transfers - Complete KYC or KYB verification directly in the app Our support team is available through live chat in the app, by email at support@moneybeat.eu, and through this help center at help.moneybeat.eu.

Personal vs business accounts — which do I need?

Moneybeat offers two account types: Personal account - For individual customers - Requires KYC (Know Your Customer) verification - Ideal for everyday banking, personal transfers, and receiving payments Business account - For registered companies and organisations - Requires KYB (Know Your Business) verification - Ideal for business payments, payroll, and supplier transfers Not sure which to choose? - If you are banking as an individual, choose a personal account. - If you are representing a registered company, choose a business account. You cannot use a personal account for business activity. If you need help choosing, contact us at support@moneybeat.eu.

How to open your Moneybeat account

Opening a Moneybeat account takes just a few minutes: 1. Go to https://app.moneybeat.eu and click Sign up. 2. Enter your email address and create a secure password. 3. Choose personal or business account type. 4. Complete your profile with your basic details. 5. Start KYC or KYB verification when prompted. 6. Once verified, your account is ready to use. Tips for a smooth signup - Use an email address you check regularly — we send important updates there. - Have your identity documents ready before starting verification. - Use a strong, unique password you do not use on other websites. Need help during signup? Use the live chat in the app or email support@moneybeat.eu.

What happens after you sign up

After you create your Moneybeat account, here is what happens next: 1. Email confirmation Check your inbox for a confirmation email and verify your address if prompted. 2. Identity verification - Personal accounts — complete KYC by uploading your ID and proof of address. - Business accounts — complete KYB by uploading company registration documents and UBO information. 3. Review period Our compliance team reviews your documents. You will receive an email once your account is approved or if we need additional information. 4. Account activation Once verified, you can send transfers, add beneficiaries, and use all available features in the app. While you wait You can explore the app and contact support at any time. If verification takes longer than expected, reach out to support@moneybeat.eu and we will check the status for you.