If you are unhappy with our service, we want to hear from you:
- Email support@moneybeat.eu with the subject "Complaint".
- Include your registered email, account type, and a clear description of the issue.
- Tell us what outcome you are looking for.
- We will acknowledge your complaint and investigate.
We take all complaints seriously and aim to resolve them fairly and promptly. You will receive a written response explaining our findings and any actions taken.